FAQ
Find quick and clear answers to the most common questions about our services, pricing, support, and processes. Our Frequently Asked Questions(FAQ) section is designed to help you get the information you need instantly and understand how we work.
Your Guide to
Success
We provide software development, web design, IT support, fibre and WiFi connectivity, VoIP systems, hosting, device repair, data recovery, and business compliance services.
Yes, most of our services are available on flexible month-to-month plans.
We work with both individuals and businesses, from startups to large enterprises.
No, we operate on a no-contract basis unless otherwise agreed for enterprise solutions.
Simply contact us through our website, and we will guide you through the onboarding process.
Yes, ongoing support is included depending on your selected package.
We serve all industries including retail, finance, education, healthcare, and SMEs.
Yes, you can adjust your package based on your business needs.
Ticket Support
Submit and track your technical or service requests through our structured ticketing system for efficient issue resolution and progress updates.
Call Centre
Speak directly with our support team for real-time assistance, troubleshooting, and service-related enquiries.
Email Support
Reach our support team via email for detailed assistance, documentation requests, and non-urgent technical help.
Delivering innovative IT solutions including software development, cloud services, connectivity, and technical support. We help businesses build, connect, and scale with reliable technology.
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USA
- hello@havanatek.com
- +(27)10 502 0139
- 2108 N ST STE N SACRAMENTO, CALIFORNIA 95816
RSA
- hello@havanatek.com
- +(27)10 502 0139
- 51 MITCHELL STREET, MEYERTON 1961