Privacy Policy
Effective Date: 02-01-2026
Last Updated: 05-01-2026
Welcome to Havana Technologies LLC ("Havana Technologies", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, use our services, or communicate with us. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
PERSONAL INFORMATION
- Full name
- Company name
- Email address
- Telephone number
- Billing and business address
- Payment information (processed securely through third-party payment providers)
- Business registration details
- Account login credentials (where applicable)
TECHNICAL INFORMATION
- IP address
- Browser type and version
- Device information
- Operating system
- Date and time of website visits
- Pages visited
- Referring websites
- Website usage analytics
SERVICE INFORMATION
- Website content and media
- Software project specifications
- Domain registration information
- Hosting requirements
- Technical support requests
- Device information for repair services
- Data submitted for recovery services
- Company registration documentation
- Compliance-related documentation
2. How We Use Your Information
We use your information to:
- Provide our products and services
- Respond to enquiries and support requests
- Develop websites and software solutions
- Register domain names
- Provide hosting and cloud services
- Configure VoIP and communication services
- Perform device repairs and diagnostics
- Deliver data recovery services
- Process company registrations and compliance services
- Process invoices and payments
- Improve our website and customer experience
- Detect fraud and unauthorized activity
- Comply with legal and regulatory obligations
3. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing performance
- Enhance user experience
You can control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
For more information, please refer to our Cookie Policy.
4. How We Share Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to provide our services, including:
- Domain registrars
- Cloud hosting providers
- Payment processors
- Email service providers
- VoIP providers
- Business registration authorities
- Government agencies where legally required
- Professional advisers
- Law enforcement where required by law
5. Data Security
We maintain appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we use commercially reasonable security measures, no internet transmission or electronic storage method is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Maintain customer records
- Meet legal and tax obligations
- Resolve disputes
- Enforce contractual agreements
7. Your Privacy Rights
Depending on your location and applicable law, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), you may have the following rights:
- The right to know what personal information we collect, use, disclose, or share.
- The right to request access to the personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information, subject to legal exceptions.
- The right to opt out of the sale or sharing of personal information, where applicable. Havana Technologies LLC does not sell personal information.
- The right to limit the use and disclosure of sensitive personal information, where applicable.
- The right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We may verify your identity before processing your request.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
9. Children's Privacy
Our website and services are intended for individuals who are at least 18 years of age or who have the legal capacity to enter into contracts under applicable law.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.
10. International Data Transfers
Havana Technologies LLC is incorporated in the State of California, United States, and may process or store personal information in the United States or in other countries where our service providers operate.
If you access our website or use our services from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States and other jurisdictions whose data protection laws may differ from those in your country of residence.
Where required by applicable law, we implement reasonable safeguards to protect personal information during international transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.
Any changes will become effective once published on this page. The “Last Updated” date will indicate when revisions were made.
12. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Havana Technologies LLC
Email: [support@havanatek.com]
Website: [https://www.havanatek.com]
Business Address: [2108 N ST STE N SACRAMENTO, CALIFORNIA 95816, USA]
Business Hours: Monday – Friday | 08:00 AM – 05:00 PM (Pacific Time) California, United States
13. Your Consent
By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
